Catastrophe Response

In the aftermath of any catastrophic event, policyholders and claimants expect fast, responsive service. Crawford is uniquely equipped to handle the increases in volume, complexity and the additional stress and strain on the system of carrier infrastructure. In this space, we provide the latest information on how Crawford is responding to recent severe weather events/disasters and other major events.

Major Events

Crawford is the industry's leading independent adjusting resource for insurance claim management in response to natural and man-made disasters. In this section, you will find detailed information on our response to any major event Crawford is currently handling.

Analysis and Resources

During the last 70 years, Crawford has handled all kinds of property and casualty claims, both large and small. In this section, we share our expertise and lessons learned from select severe storms and other major events.


Penang Floods – Malaysia
Typhoon like winds and torrential rain lashed about 80% of the State of Penang from the afternoon of Saturday 4 November 2017 and lasted until the early morning of Sunday 5 November 2017.  The extreme weather caused severe and widespread floods, various landslides and toppling of trees in the State.
Hurricane Irma: Additional Crawford® Adjusters for Caribbean
The worst of Hurricane Irma might be over, but the cleanup is only just beginning in the U.S. and the Caribbean islands. Many islands have been virtually destroyed by Hurricane Irma with Saint Martin one of the worst affected areas.
Typhoon Hato – Crawford Responds
Typhoon Hato has tragically killed at least 12 people after it travelled across southern China on 23 August battering Hong Kong skyscrapers, flooding streets and forcing thousands to flee to shelters.
Earthquake – Leyte, Visayas Region, Philippines
An earthquake struck at 4:03 PM on Thursday 6 July 2017.   Its magnitude is reported at 6.5 on the Richter scale.  The epicenter was located on land about 8 kilometers south west of Jaro, Leyte.  The depth of the earthquake was quite shallow and said to be about 2 kilometers deep
Earthquake – Surigao City, Surigao Del Norte, Mindanao
An earthquake struck Surigao City at 10:03 PM on Friday 10 February 2017.  Its magnitude is reported at 6.7 on the Richter scale.  The epicentre was about 14 kilometers to the north‐west of Surigao City. 
Market Update: Thailand Floods ‐ Crawford® Responds
Crawford & Company®’s South East Asian adjusters are moving into affected regions of southern Thailand, as floods which hit 12 southern provinces after the New Year begin to subside.