Featured Articles

Looking From the Outside In
Claims Management – October 20, 2009
Global trends are coming to the U.S. insurance market.

“The impact of globalization on the insurance industry and economy became clear during the current financial crisis, as governments rescued large, multinational insurers such as AIG and Fortis to mitigate the fallout that would have been felt worldwide if those carriers had shut down. Linkages among insurers, reinsurers and claims administrators reach across multiple geographic borders; when one fails, the chain breaks and others are jeopardized. Insurance has truly become part of the DNA of global commerce.

The state of the international economy has many implications for the insurance industry, and global insurers and their providers need to be ever more innovative in their quest for profitability …”
Video: How to Choose a TPA
Business Insurance – September 2009
Ken Martino recently participated in "2009 Issues in Risk Management," a series of videos posted on the Business Insurance website. The Broadspire president and CEO discusses what risk managers should look for when choosing a third-party administrator.
Georgia on my Mind
Post Magazine – August 6, 2009
President and CEO Jeff Bowman talks candidly to the U.K.’s Post Magazine about Crawford, current initiatives and future plans and the state of the insurance industry in general.
How to "Unsandwich" Your Employees: A New Benefit
Risk & Insurance – June 1, 2009
Many workers today are part of the so-called "sandwich generation," baby boomers who are simultaneously caring for children and elderly parents. Broadspire is partnering with Horizon Behavioral Health Services to offer a new benefit, Horizon at Home, that can help. The program provides telephonic and on-site assistance to workers and their disabled, infirm or elderly dependents.
Emerging Transformed
Claims Magazine – May 2009
The U.S. property and casualty insurance industry took a punishing one-two punch to its financial condition in 2008. The deteriorating economy and expensive catastrophic events cut deeply into investment results and net income, causing underwriting losses and negatively impacting combined ratios. However, for those and other reasons, Crawford's Phil Porter argues that conditions have never been better for insurers to consider increasing the amount of claim administration they outsource.
Names in the Game
Risk & Insurance – April 1, 2009
In a wide-ranging interview, CEO Ken Martino and Chairman Dennis Replogle discuss the current workers' compensation market, plans for Broadspire and what makes the company unique.
Disaster Planning: Protect Your Assets
NYSE Magazine – Q1 2009
Jeffrey Bowman, president and CEO of Crawford & Company, discusses preparedness planning and business continuity in the aftermath of disasters.