Ethics and Compliance Hotline

Ethics and Compliance Hotline

Crawford's Ethics & Compliance Hotline Service is a confidential reporting line available to your employees, customers and suppliers to voice their concerns anonymously to an independent third party. Our secure, multilingual hotline can be accessed 24-hours a day by telephone or through the web.

Services Include

  • Crawford's dedicated team of hotline specialists are trained to handle a diverse range of issues of allegations including:
    • Accounting irregularities and fraud
    • Conflicts of interest
    • Discrimination and abusive practices
    • Employee theft or embezzlement
    • Falsification or destruction of company records
    • Sexual harassment
    • Substance abuse
    • Unethical business practices
    • Violations of government regulations
    • Workplace violence
  • Definition/design of a Hotline Services Model that includes priority of allegation, escalation procedures, report dissemination protocols and monthly reporting.


  • Minimize financial, legal and reputational risks.
  • Employee willingness to report unethical or suspicious activity.
  • Assurance to customers and suppliers of your commitment to maintaining the highest standards of business conduct.
  • Promotes investor confidence.
  • Compliant with the provisions outlined in the Canadian Securities Administrators Multilateral Instrument 52-110 for all publicly traded companies.
  • Physical, electronic and procedural safeguards protect our systems and all personal information under our control against unauthorized access and use.
  • We protect the confidentiality of our customers by training all Crawford employees to adhere to our own code of business and privacy policy.
  • Unrestricted reporting line that not only accepts allegations, but can also include suggestions and recognitions.


For more information, please contact:

Jennifer Virley
Vice President, Central Intake & Administration
519-593-2673 or 1-877-579-8990 x2673