Product Liability, Guarantee and Recall

Product Liability, Guarantee and Recall

The complex nature of product liability and product recall claims demands the attention of our experienced senior adjusters.

Services Include

  • Structured investigation addressing cause and origin, with effective evidence gathering
  • Deployment of specialist expertise for special risks
  • Technical review of legal and policy liability, including an evaluation of contractual issues
  • Evaluation of levels of risk exposure and mitigation opportunities
  • Assessment of subrogation opportunities and rigorous pursuit of recoveries
  • Use of case strategies to drive claims resolution and evidence the decision making process


  • Genuine claims are handled sympathetically
  • Information obtained is carefully distilled into coherent advice regarding causation, legal liability, indemnity, quantum and recovery
  • Ability to provide a seamless integrated claims service irrespective of the size or complexity of the claim by deploying specialist teams with relevant professional and industry expertise


For more information, please contact your local Crawford office.