Cargo Claims

Cargo Claims

Crawford Cargo Claims provides a complete claims management service that can coordinate the adjustment of losses anywhere in the world. Our expert staff of surveyors and claims professionals are supplemented by senior ex-seagoing officers with master mariner and engineering qualifications as well as general cargo expertise.

Services Include

  • Load and stowing surveys of export cargoes
  • Evaluation of cargo compatibility in consolidated containers
  • Container suitability and condition
  • Packing recommendations
  • Out-turn, off loading and handling surveys for import cargoes
  • Cargo damage surveys, including high-tech and electronic equipment
  • Commodity surveys, including steel, equipment, sugar, coffee, etc.
  • Logistics and salvage operations following catastrophes


  • Complete claims management service that can co-ordinate the adjustment of losses anywhere in the world
  • Immediate response and on call 365 24/7
  • Single account management structure for claims handling and administration services
  • Dedicated global team of 130 marine and transportation surveyors and marine claims adjusters
  • Proactive fraud awareness and detection
  • Managed relationships with specialist salvage suppliers
  • Web-based claims tracking system


For more information, please contact:

Ian Baxter
Regional Director Asia Pacific
Global Technical Services
Singapore (Head Office)
20 Cecil Street, #19-04 Equity Plaza
Singapore 049705
T: +65 6533 6858
M: +65 9834 7667

Or your local Crawford office.

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