Insurer Services

Insurer Services

Whether you are an insurer specializing in long term disability, short term disability or auto claims, we understand the unique challenges you face. Crawford's Insurer Services has the resources and expertise you need to maximize the rehabilitation and potential of the insured.

Services Include

  • Full catastrophic care management for traumatic brain injuries, pediatric and serious injuries
  • Life care planning and future care costs
  • Independent examinations
  • Functional abilities evaluations
  • Physical demands analyses
  • Attendant care assessments
  • In-home assessments
  • Ergonomic assessments
  • Nursing/occupational therapist assessments
  • Physician review services
  • Return to work programs
  • Treatment plan review and coordination
  • Medical discharge planning and home care coordination
  • Vocational assessments and labour market/employment re-entry
  • 24/7/365 claims intake by fax, phone or email via our bilingual CLAIMSALERT® contact centre
  • Crawford CMS Claims Management System™ (part of the Crawford iQ Claims Manager™ platform).


  • Objective assessment of future care costs for catastrophically injured claimants.
  • Determining the most appropriate course of medical treatment.
  • Objective evaluations and assessments to determine insured's capabilities and return to work potential.
  • Determining whether insured should return to work or begin transition to new job field
  • Reduced indemnity costs.
  • Prompt intake, recording and routing of assignments according to your instructions.
  • Real-time access to state-of-the-art technology which provides fast, secure, accurate and up-to-date claims information.


For more information, email