Catastrophe Management

Catastrophe Management

Crawford has been heavily involved in numerous, high-profile, catastrophe incidents and major losses over a lengthy period. We have closely analysed all aspects of the experience we have gained and applied the results to create a market leading approach which brings about maximised cost savings.

Services Include

  • Proper management of the catastrophe situation
  • Provision of sufficient manpower to handle the initial onslaught of claims
  • Satisfactorily handle the claims through to conclusion
  • Maintain existing customer service levels in unaffected areas for the duration of any local catastrophe
  • Ability to call on Crawford adjusters world-wide if circumstances and the extent of damage and service requirements dictate


  • Immediate response and on-call 365/24/7
  • Pre-agreed service provisions
  • A proactive approach to minimise overall claim spend 
  • Web-based claims tracking system
  • Managed relationships with specialist suppliers 
  • Constant monitoring of work levels
  • Real time management information
  • Applying lessons learnt to future events


For more information, please contact your local Crawford office.